Read more about canceling your HelloFresh membership
How do I cancel my HelloFresh membership in the Netherlands?
You can easily pause your box whenever you want in your account. Would you rather cancel your membership completely? This can be done very easily by following the following steps:
- Go to www.hellofresh.nl and log in to your account
- Click on your name at the top right of the screen and select 'Settings'
- Scroll down and select 'Cancel membership'
We will send you an email to confirm.
Can you always cancel HelloFresh?
Stop using the meal box completely from HelloFresh? No problem! You can cancel your membership in one click. It's very simple: go to your account and click on 'Cancel membership' at the bottom choose to pause your box. Always useful if it is not convenient for a week.
How far in advance can you cancel HelloFresh?
You can cancel your HelloFresh meal box membership. Cancel at any time. Please take into account the deadline for reporting changes. This deadline depends on your delivery day:\n\n- If you receive your box on Saturday, Sunday or Monday morning, please notify us before 11:59 PM on Wednesday. If you receive your box on Monday afternoon, Tuesday or Wednesday morning, please report your changes before 11:59 PM on Thursday.\n- If you receive your box on Wednesday afternoon or Thursday, please report your changes before 11:59 PM on Sunday.
How long can you pause HelloFresh?
You can pause the HelloFresh meal box for as long as you want, but please note that you can do this in your account until can do 4 weeks in advance. So long holidays or an irregular work schedule are no problem. When pausing your box, take the deadline for reporting changes into account. You can find this deadline in your account.



