Welcome to HelloFresh! You can still adjust the recipes for your first box by clicking the button below and logging in.
Choose my recipes

For all other changes, please contact us here.

Please note: Please submit any changes before the deadline of the delivery of your box.

Want to change the menu preference, the number of meals and/or the number of portions in your box? Easy! Click on the button below, log in, and make the desired adjustments.
Change HelloFresh Box

Please note: Is this your first box? You may not be able to make the changes on your own. More information can be found here. Please report all changes before the deadline for the delivery of your box.

That's simple! You can take a break up to 4 weeks in advance. So long holidays or an irregular work schedule are no problem.

Click on the button below, log in and select the week you want to take a break. Then click on 'Manage your box' and 'Pause this week'.

Pause now

Note: Submit changes before the deadline of the delivery of your box.

Need to skip a week? No problem! Instead of canceling your membership, you can also choose to pause your box.

However, if you would like to cancel your membership click on the button below, log in and select 'Cancel membership' at the bottom
Cancel my subscription

Please note: If your order is already underway, it is unfortunately not possible to immediately stop your delivery. Please pay close attention to the deadline for reporting changes.

Ready to cook with us again? Click on the button below to reactivate your membership. Please check that your account details are still correct and report any changes before the deadline

Reactivate now

Happy cooking!

Every week you can choose from 35 different recipes, so there's something for everyone.

Click on the button below, log in, and select your recipes up to 4 weeks in advance. To add or remove recipes, click on the + and - next to the recipe.

Choose my recipes

If you want more than one portion, click on the + twice. You can order the same recipe up to 7 times. If you pay extra for a specific recipe or product, this will be indicated.

Note: Report changes before the deadline of the delivery of your box.

Is the driver already on their way with your box? Then post a comment via the Track and Trace link or send a message to customer service.
You can also easily make adjustments before the deadline for your box via your account.

Not at home?

Since we deliver a box with fresh ingredients, we prefer to hand these over to you personally. So make sure you are at home at the time of delivery. But if you're not at home, then we may ring the doorbell of the neighbors and ask them if they would like to accept the box for you. We will then tell you where you can pick up the box via a note in your mailbox. If your neighbors do not open the door, we will take the box back with us.

By clicking on the button below, indicate which delivery note you want for your box - for example, that the box should be left behind the gate if you are not at home.
Adjust delivery note

• Go to boxsettings in Profile
• Click on 'edit' at delivery details
• Edit the comment

Please note: Please submit any changes before the deadline of the delivery of your box.

First box

When placing your order, we only verify your payment method. This payment method is then saved as the default payment method. Payment for your first box will be charged the morning after your box deadline. Please note that Premium recipes and extras are charged separately.

Next boxes

After the first payment, all subsequent boxes will be automatically debited. This happens on the morning after the order deadline of your box. The exact moment at which the amount is debited varies per payment method and bank.

Please note: if you have paid for your first box with iDeal, the direct debit will continue via your bank account from the second box onwards. Of course, we only charge costs if you have ordered a box that week.

Good to know: Premium recipes and extras are charged separately. It is therefore possible that three separate debits are made for one delivery week.

Food belongs on your plate, not in the trash. Food waste has an impact on the climate. We therefore purchase the ingredients based on your order and in exactly the right quantities, which is why we also have a weekly deadline. We represent less than 0.2% food waste in our chain.

Did you know that households that cook with a HelloFresh Box waste 21% less food than when they do their own shopping and cooking?

We recently added a 'Conscious Choices' category to our menu. These recipes comply with European guidelines and guidelines from the World Health Organization (WHO) regarding healthy eating.

• Calories: According to Regulation EU 1169/2011, the maximum intake per person is 2000 kcal per day. A HelloFresh meal is 40% of this daily intake, so a recipe may contain a maximum of 800 kcal (40% of 2000 kcal), in order to fall within the 'Conscious Choices' category.

• Salt: Given the WHO recommendation of max. 6 grams of salt per day and the fact that a HelloFresh meal is 40% of the daily nutritional intake, we strive to limit the salt content in our recipes. We consciously choose low-salt stock in our recipes, because it contains less salt but is just as tasty as normal stock. The Conscious Choice recipes contain a maximum of 3.5 grams of salt. We also provide cooking tips on our recipe cards for salt-containing ingredients, so that you can adjust your salt intake as desired.

• Vegetables: WHO sets a minimum of 80 grams of vegetables and/or fruit per meal (400 grams per day divided into 5 portions). At HelloFresh we use a minimum of 200 grams of uncooked vegetables for our Conscious Choice recipes.

• (Saturated) fat: We do not apply a maximum regarding (saturated) fats, because most of the recipes with high fat percentages are covered by the maximum calories per recipe. In addition, our culinary teams continuously work to improve our ingredients and recipes in order to minimize the fat content of recipes, where necessary.
  
  What are the choices within our 'Conscious Choices' category?

  
  

  Within the 'Conscious Choices' category, we distinguish between different concepts in the field of conscious eating, taking into account strict guidelines from the Dutch Nutrition Center:
  
  

• Caloriesmart: In addition to the above guidelines, CalorieSmart recipes have a maximum of 700 kcal per recipe.

• Extra Vegetables: In addition to the above guidelines, Extra Vegetable recipes have a minimum of 250 grams of uncooked vegetables per recipe.

• High Protein: In addition to the above guidelines, High Protein recipes obtain at least 20% of the recipe's energy from protein.

• Source of Fiber: In addition to the above guidelines, Source of Fiber recipes have a minimum of 3 grams of fiber per 100 g or 1.5 grams of fiber per 100 calories.

• Calories: According to Regulation EU 1169/2011, the maximum intake per person is 2000 kcal per day. A HelloFresh meal is 40% of this daily intake, so a recipe may contain a maximum of 800 kcal (40% of 2000 kcal), in order to fall within the 'Conscious Choices' category.

• Salt: Given the WHO recommendation of max. 6 grams of salt per day and the fact that a HelloFresh meal is 40% of the daily nutritional intake, we strive to limit the salt content in our recipes. We consciously choose low-salt stock in our recipes, because it contains less salt but is just as tasty as normal stock. The Conscious Choice recipes contain a maximum of 3.5 grams of salt. We also provide cooking tips on our recipe cards for salt-containing ingredients, so that you can adjust your salt intake as desired.

• Vegetables: WHO sets a minimum of 80 grams of vegetables and/or fruit per meal (400 grams per day divided into 5 portions). At HelloFresh we use a minimum of 200 grams of uncooked vegetables for our Conscious Choice recipes.

• (Saturated) fats: We do not apply a maximum regarding (saturated) fats, because most of the recipes with high fat percentages are covered by the maximum calories per recipe. In addition, our culinary teams continuously work to improve our ingredients and recipes in order to minimize the fat content of recipes, where necessary.

What are the choices within our 'Conscious Choices' category?

Within the 'Conscious Choices' category, we distinguish between different concepts in the field of conscious eating, taking into account strict guidelines from the Dutch Nutrition Center:

• CalorieSmart: In addition to the above guidelines, CalorieSmart recipes have a maximum of 700 kcal per recipe.
• Extra Vegetables: In addition to the above guidelines, Extra Vegetable recipes have a minimum of 250 grams of uncooked vegetables per recipe.
• High Protein: In addition to the above guidelines, High Protein recipes obtain at least 20% of the recipe's energy from protein.
• Source of Fiber: In addition to the above guidelines, Source of Fiber recipes have a minimum of 3 grams of fiber per 100 g or 1.5 grams of fiber per 100 calories.

We determine the nutritional value for each recipe based on the data/nutritional values that we receive per product from our suppliers. We then calculate the nutritional value per portion based on the grams of each product used in the recipe. The total consists of all delivered products and the products you add yourself.

The following guidelines are applied to each recipe:

• All recipes contain at least 200 grams of (uncooked) vegetables per portion.*
• In addition to the recipes with potatoes, there are also options with whole grains or a healthy carbohydrate component with more fiber.
• Recipes that are relatively high in calories or contain more salt will receive a tip on the recipe card to reduce the salt content and/or calories.
  
  The new menu preference Caloriesmart has recipes with always 200 grams of (uncooked) vegetables or more and a maximum of 700 kcal. Where possible they contain brown or whole grains and less salt.
  
  *A number of our recipes do not meet our standard of at least 200 grams of (uncooked) vegetables per portion. These can be recognized by the Comfortfood label and we strive to always offer a salad as the 'Tastes even better' with' option.

When ordering your first box it is possible to use a discount code. You can redeem your discount code during the last part of the ordering process.

Check the terms of the discount code if it is declined. The code may have expired or the code may only be valid for new customers.

Are you already a customer? Then you can redeem your discount code via this link. If the discount code is declined, please note that our codes are usually only valid for new customers.